Support
Contact
Questions, issues or feedback about the Faulty app? Write to us — we usually reply within 48 hours:
Email: kontakt@faulty-app.de
Frequently asked questions
How do I reset my password?
Tap “Forgot password?” on the app's login screen — you'll receive a link by email.
How do I delete my account?
In the app under More → Settings → Delete account. This permanently removes all of your data.
My data isn't syncing.
Faulty saves everything locally first and syncs in the background. Check your internet connection and that you're signed in; the app automatically syncs again on the next launch.
The focus timer is missing from my lock screen.
The Live Activity requires iOS 16.2 or later. Also check under Settings → Faulty that Live Activities are allowed.
What happens to my health data?
Apple Health data never leaves your device and is not stored in the cloud. Details in the privacy policy (German).